Privacy policy (Canolio Gourmet)
Effective Date: January 1st 2018
Last Updated: October 1st 2025
- Introduction
Canolio Gourmet (“CG”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.canoliogourmet.com, make a booking or interact with our services. By using our Platform, you agree to the practices described in this Policy.
- Information we collect
We collect information directly from you and automatically through your use of our Platform. The types of information we may collect include:
- Personal Information:
- Name, email address, phone number, and event details when submitting a booking or inquiry
- Billing and payment details (processed securely through third-party providers)
- Demographic or dietary information provided voluntarily
- Automatically collected information:
- IP address, browser type, operating system, and device identifiers
- Website usage data such as pages viewed, session duration, and referral links
- Cookies and similar technologies used for analytics and service improvement
- Third-party information:
We may receive information about you from third-party partners (such as chefs, payment processors, or scheduling tools) if necessary to complete your booking or enhance your experience. - How we use your information
We use the information collected to:
- Provide and manage our culinary booking services
- Process payments and confirm reservations
- Communicate with clients and chefs about bookings, updates, or issues
- Improve website performance, usability, and security
- Send optional newsletters, updates, or promotional offers (with your consent)
- Comply with legal obligations and enforce our «Terms and Conditions»
- Sharing and disclosure of information
We do not sell, rent, or trade your personal information. We may share limited data in the following cases:
- With Chefs: To facilitate your event and allow chefs to prepare menus or logistics.
b. With service providers: For secure payment processing, email communications, analytics, and hosting.
c. For legal reasons: When required by law, court order, or government authority.
d. Business transfers: If CG merges, reorganizes, or sells its business assets, your data may be transferred under equivalent privacy safeguards. - Cookies and tracking technologies
We use cookies and similar technologies to enhance user experience, remember preferences, and analyze site traffic. You can manage or disable cookies through your browser settings, but certain site functions may be affected.
- Data retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, it is securely deleted or anonymized.
- Security
We take reasonable administrative, technical and physical measures to protect your personal information from unauthorized access, use or disclosure. However, no online transmission or storage system can be guaranteed 100% secure.
- Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct or delete your personal information
- Withdraw consent for marketing communications
- Limit or object to certain processing activities
To exercise these rights: contact us at INFO@CanolioGourmet.com.
We will respond to all verified requests within the time required by law.
- International data transfers
If you access our platform from outside Canada, your information may be processed and stored in Canada or the United States. We apply appropriate safeguards to ensure your personal information remains protected regardless of location.
- Updates to this policy
We may update this privacy policy periodically to reflect legal or operational changes. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after updates means you accept the revised policy.
- Contact information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Canolio Gourmet
Email: INFO@CanolioGourmet.com
Website: